FAQ
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Frequently Asked Questions
We offer free standard shipping for all orders over 5000. For orders under 5000, a flat rate shipping fee will be applied. We also offer expedited shipping options for an additional fee. All orders are shipped within 1-2 business days and tracking information will be provided once the order has shipped.
We offer a hassle-free 30-day return policy on all items. If you are not satisfied with your purchase for any reason, you can return it within 30 days for a full refund or exchange. Please note that the item must be in its original packaging and in new, unused condition.
Once your order has shipped, you will receive an email with your tracking information. You can also log into your account on our website to view your order status and tracking information.
Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on the destination country.
You can contact customer service by emailing us at [insert email address] or by calling +92 300 6761217. Our customer service team is available Monday-Friday from 9am-5pm EST.
We are committed to sourcing our products ethically and sustainably. We work with suppliers who share our values and are transparent about their sourcing practices. We also have a strict code of conduct for our suppliers to ensure they meet our standards for ethical and sustainable sourcing
Yes, we offer discounts and promotions throughout the year. Please sign up for our email newsletter to stay up-to-date on our latest offers and promotions. We also offer discounts for first-time customers and for customers who refer friends to our store.